At Kumari, we know that shopping with us means trusting us with your personal information and we don’t take that lightly. This Privacy Policy is here to give you a clear, honest picture of what information we collect, why we collect it, and how we keep it safe. We’ve tried to write it in plain language, not legal jargon, so you actually know what you’re agreeing to.

By using our website or making a purchase with us, you agree to the practices described below.

1. Information We Collect

To give you a smooth shopping experience, we collect a few types of information:

What you give us directly:

• Your name, email address, and phone number
• Delivery and billing address
• Payment details (processed securely more on that below)

What we collect automatically:

• Your general location, so we can offer accurate delivery estimates
• Cookies and analytics data things like your browser type, device information, IP address, and how you interact with our site

We only ask for what we actually need to serve you better nothing more.

2. How We Collect This Information

We gather information when you:

• Create an account with us
• Place an order or add items to your cart
• Sign up for our newsletter or promotions
• Reach out to our customer support team
• Simply browse our website (via cookies)

3. Why We Collect Your Information

Here’s what your information helps us do:

• Fulfill your orders — process payments, arrange delivery, and keep you updated on order status
• Support you — respond to questions, resolve issues, and provide a better customer experience
• Improve Kumari — understand how people use our site so we can make it faster, easier, and more enjoyable
• Keep things safe — detect and prevent fraud or unauthorized activity
• Stay in touch — send you offers, updates, or news, but only if you’ve opted in
• Meet legal requirements — where the law requires us to retain or share certain information

We will never use your information for purposes beyond what’s outlined here without asking you first.

4. Cookies

Like most websites, we use cookies small files stored on your device to remember your preferences, understand site traffic, and personalize your experience. You’re always in control: you can adjust your browser settings to limit or block cookies, though some parts of the site may not work as smoothly without them.

5. How We Handle Payment Information

Your payment security matters to us. We do not store your full card details on our servers. All payment transactions are processed through trusted, secure, PCI-compliant payment gateways, which use encryption to protect your financial information from end to end.

6. Who We Share Your Information With

We do not sell your personal information. Ever.

That said, we do work with a few trusted partners to run our business, and they may access limited information strictly to perform their role:

• Courier and delivery partners — to get your order to your doorstep
• Payment processors — to securely handle transactions
• Analytics providers — to help us understand and improve site performance
• Legal authorities — only if required by law, such as a court order or official investigation

Any third party we work with is expected to handle your data responsibly and only for the purpose we’ve authorized.

7. How We Protect Your Data

We take reasonable and industry-standard measures to keep your information secure including SSL encryption, secure servers, and restricted internal access. That said, no method of transmission over the internet is completely risk-free, and we encourage you to also take precautions, like keeping your account credentials private.

8. How Long We Keep Your Information

We keep your information only as long as it’s genuinely needed to serve you, meet legal or accounting obligations, or resolve any disputes. Once it’s no longer necessary, we securely delete or anonymize it.

9. Your Rights and Choices

This is your data, and you have real control over it. You can:

• Access or update the personal information we hold about you
• Request that we delete your account and associated data
• Opt out of marketing emails at any time (there’s always an unsubscribe link)
• Ask us how your information is being used

To do any of the above, just reach out to us we’ll respond promptly.

10. Children’s Privacy

Kumari is intended for users aged 18 and above. We do not knowingly collect personal information from children, and if we learn that we have, we’ll take steps to delete it promptly.

11. Third-Party Links

Our site may occasionally link out to other websites. Once you leave Kumari, we’re no longer responsible for how those sites handle your data we’d recommend reviewing their privacy policies separately.

12. Updates to This Policy

As Kumari grows, this policy may be updated to reflect new practices or legal requirements. Whenever we make changes, we’ll update the date at the top of this page and for significant changes, we’ll do our best to let you know directly.

13. Get in Touch

Got questions, concerns, or just want to know more about how we handle your data? We’re happy to talk.

Kumari
📧 Email: [email protected]
📞 Phone: +8801410440364